What You Should Know About Your Water Service Line

Indoor plumbing is a relatively new advancement in human history. Can you believe that it wasn’t until 1833 that the White House had plumbing installed?

What You Should Know About Your Water Service Line

Of course, our water and sewer systems are so common that we take this modern luxury for granted. It’s especially important for homeowners to understand the basics of plumbing so they can quickly identify issues when they arise. And what better place to start than how we get water to our homes in the first place? Today, we’re sharing the essential information about the water service line.

What is the water service line?

The water service line brings fresh, drinkable water into your home so it can be distributed by your plumbing system. This system can get confusing for homeowners because part of it is public and part of it is private (meaning, your responsibility). The divider is typically your property line, or where your yard meets the sidewalk.

  • Water main – The large, primary pipe that carries fresh water to all the households in your neighborhood. The water main is typically buried under the street and is maintained by the municipality or local water authority.
  • Public water service line – A smaller pipe that extends from the water main and runs toward your home. It is part of the public system until it reaches your property or after the water meter.
  • Private water line – Once the water service line enters your property (still below ground), it becomes your responsibility for repairs or replacements. 

Your home also has a sewer line, which transports wastewater (anything that goes down a drain or is flushed down a toilet) to the sewer main. This is a completely different system than the water service line. 

Signs of problems with the water line

Any leak within your plumbing system can be a serious issue that can be very costly and damaging to your property. However, a leak in your water service line is especially risky because the pipe is below ground so the issue can go undetected for a long time.

Common signs of a water line leak include:

  • Water damage to flooring and walls
  • Mold, mildew, or musty smells
  • Soggy or extra green spots on your front lawn

What to do about a problem with the water line

If you notice any of the warning signs listed above, or you have an old house that frequently has plumbing issues, you should have your water service line inspected ASAP. Any delay could allow the leak to worsen or cause further damage. Here are our recommendations on how to proceed:

  • Once you recognize a leak, call your water provider to shut off the water at the meter, or close the shut-off valve in your home
  • Do not attempt to fix a broken water line by yourself. This type of work calls for a licensed plumber.
  • Before you dig on your property, make sure you call 8-1-1 to get the area cleared for utility lines.

Find a plumbing company that offers trenchless water line repair and replacement. Using advanced methods and equipment, trenchless can avoid digging up a large portion of your property, and can save you time and money on your service.

Water line repair and replacement in the Raleigh, Durham, and Triangle, NC area

If at any point you suspect there might be an issue with your water service line, call the trusted team at One Call Plumbing. We can recommend the best solution for repairing or replacing your water supply pipe. Request an estimate or call us at (919) 925-2006 to schedule an appointment.