How do you know when a plumbing problem warrants an emergency call? This depends, but follow our guide!

Concerned Woman Looking At Leak Under Sink

There are probably plenty of plumbers out there who do a great job but don’t offer emergency services. The thing is, however, a truly comprehensive plumber understands that plumbing problems rarely happen at a convenient time—meaning they don’t always happen “within business hours” (wouldn’t that be nice?). Because your plumbing system is so vital to the functionality of your home, you might not be able to just sit on the problem until you can schedule an appointment.

But what exactly should you do? How do you know when a plumbing problem warrants an emergency call? This depends largely on the specific situation you’re dealing with. For instance, a small leak or drip from a single faucet, while annoying, isn’t an emergency. However, if there’s a burst pipe causing water to spread across your kitchen floor, this is clearly a different situation. Regardless of what kind of plumbing problem you have, here are a few things you can do until a plumber gets to your home.

Shut Off the Water!

Every home has a main water shut-off valve. This cuts off the water supply to your entire home. If you live in a multi-home complex, this might be a different situation, but your property management company will have the contact information for an approved emergency plumber, in this case. It’s best to get this information from them before you have an emergency!

Otherwise, the moment there’s any sort of problem with your plumbing, shut off the water at the main line valve to keep the problem from getting worse. In some situations, individual plumbing outlets will have their own shut off valves—like the toilet or the hot and cold water taps of your kitchen sink. If you are sure a problem is localized to such an outlet, you can, of course, use that valve rather than the main valve.

How Long Can You Reasonably Wait?

In many scenarios, an emergency plumbing call will depend on the extent of the issue and whether or not you can wait for regular business hours. If the damage is localized, for instance, or the problem happens just a few hours before a plumber can make a regular service call, it might be worth waiting so you don’t incur the additional expense.

If it brings your whole household to a halt, however, or if you simply don’t have the time to wait, then, by all means, it’s a wise idea to call our emergency line!

Consider Your Peace of Mind

In some cases, an emergency call isn’t just warranted by the specific circumstances, but can give you peace of mind, which accounts for a lot! If you have a plumbing issue during the weekend and you’re unsure of what to do, or nervous that it will have a domino effect and cause other plumbing problems throughout your home, then please don’t hesitate to contact our team.

When you’re in need of an emergency plumber in Cary, NC, simply contact One Call Plumbing—where we are “Blending Technology with Traditional Values.”